Category Archives: CRMs

5 Secrets of Repeat Autoshop Business

5 Secrets of Repeat Autoshop Business It’s an undeniable fact: Getting repeat autoshop business is MUCH more valuable and profitable to your shop than pursuing new customers. In fact, according to the leading research firm Bain & Company, increasing your customer-retention rates by just 5 percent increases your PROFITS by 25 to 95 percent. So Read more »

What is a CRM for Mechanics? Is It Worth It?

Sometimes three or four simple letters can make your world a whole lot brighter. Think D-O-G or L-O-V-E or F-O-O-D.  If you run an auto-repair shop, the same is true of C-R-M. Why? Because a CRM can make your working environment a lot more efficient, better organized, more profitable, and less stressful. So what exactly Read more »

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